Temporary restriction on memberships at Ards

Temporary restriction on membership sales at Ards Blair Mayne Wellbeing and Leisure Complex

As a result of unprecedented sign ups at Ards Blair Mayne no further memberships will be sold from 24 January 2019.

Since opening on 2 January 2019, Ards Blair Mayne Wellbeing and Leisure Complex has had a significant increase in its membership figures as compared to the old Ards Leisure Centre.

This incredible level of interest and enthusiasm is testimony to the excellent new facilities on offer and warm welcome provided by staff at the new complex.

The unprecedented numbers of people wanting to use the complex has, however, led to difficulties with parking, ‘queues’ to use machines in the gym and a longer waiting time than we would like for inducting new members. Combined, these difficulties are preventing staff from delivering the high quality of customer experience we are committed to delivering across all our leisure facilities.

To address this in the short-term, no further memberships for Ards Blair Mayne will be sold from 24 January 2019. This applies to all types of Fitness & Spa, Fitness, Spa and Aqua memberships.

We will continue to take membership enquiries, conduct tours of the facilities and keep a waiting list of those interested in joining. Capacity will be reviewed on a weekly basis and those on the waiting list will be contacted in date/time order as soon as a new membership can be accommodated.

The complex remains accessible for casual use and bookings for the pools, sports hall, dome and soft play as well as the café and outdoor facilities.

In the meantime, measures are being introduced to help alleviate the current capacity issues including access control in the Spa; opening of additional parking bays and a review of the Group Exercise timetable to increase the number of classes available to members.

For the period that memberships will be restricted in Ards Blair Mayne, a Comber only Fitness membership will be made available at a reduced cost of Adult £24.99 per month, Junior £14 per month. This membership includes: gym, classes and health suite at Comber, and cannot be used at either Ards or Portaferry.

The restrictions on membership at Ards Blair Mayne are a temporary measure and will be lifted as soon as operationally feasible. We would encourage anyone interested in a membership at the complex to contact one of our membership advisors and add their name to the waiting list.

Contact Gillian or Will at Ards on 07747 512618 or Chris at Comber on 07917 544166.